Shipping policy

Shopify Shipping Policy
Thank you for choosing our store! This shipping policy outlines our commitment to providing reliable, transparent delivery services for all orders, helping you understand shipping timelines, costs, tracking, and other important details. We work with trusted carriers including USPS, UPS, and DHL to ensure your packages arrive safely and on time.
Order processing takes 1-2 business days (excluding weekends and holidays). Once processed, domestic shipping typically takes 3-5 business days, while expedited shipping (available at checkout) delivers in 1-2 business days. For international orders, delivery time ranges from 7-14 business days, depending on your location and customs clearance procedures.

Shipping costs are calculated based on package weight, size, and destination, which will be displayed at checkout. We offer free domestic shipping for orders over $50 to enhance your shopping experience. International customers are responsible for any import duties, taxes, or customs fees, as these are not included in the shipping cost or order total.

All orders will receive a tracking number via email once shipped, allowing you to monitor your package’s status in real time through our store’s order page or the carrier’s website. We recommend checking the tracking information regularly for updates.

If your package is lost, damaged, or delayed beyond the estimated delivery time, please contact our customer service within 7 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue promptly, offering replacements or full refunds if necessary. Note that we are not responsible for delays caused by customs, weather, or other unforeseen circumstances.

We reserve the right to adjust this shipping policy as needed, and any updates will be posted on this page. For further questions, please reach out to our customer service team—we’re here to help!